Our Team

It is our goal to always provide the best, most professional service to our clients. As such, we have created a staff with decades of experience servicing clients throughout WNY.
Contact us for any of your insurance needs, and one of our knowledgeable, friendly staff members will be glad to assist you.

Michelle.jpgMichelle Prentice
Licensed Insurance Agent / Account Representative
716-633-1818 ext 112
[email protected]

Sandi Cole
Personal Lines Account Representative /
Policy Services and Claims Specialist
716-633-1818 ext 113
[email protected]

Darlene Vaccaro
Personal Lines Account Representative /
Policy Services and Billing
716-633-1818 ext 110
[email protected]

Jessica Kumro
Commercial Lines Account Representative /
Licensed Insurance Agent
716-633-1818 ext 123
[email protected]

Joelle N. Maranto
Licensed Insurance Agent
716-633-1818 ext 115
[email protected]

Michael1.jpgMichael Mazzara
Owner / President
716-633-1818 ext 120
[email protected]

Our primary objective is to establish a working relationship between you, the insurance company, and our staff so that we can assure quality protection, valued customer service, low rates, and superior claims service! As an Independent Insurance Agency, we represent several of the premier insurance companies in the region, but we work for you! The end result is always a competitive rate and a premier product. However, we pride ourselves on customer service, and years of dedicated, friendly service, have resulted in fantastic retention rates! After we place your insurance with a particular company, we continue to work for you to the degree that you desire. Should you have a loss, we can take the claim report directly from you and follow through to see that you get a fair settlement. However, in these times of high technology, many companies have the capability to take reports directly from the insured via fax, phone, or email. So that option is available for you as well. Whether you contact us or the company directly, we are still available for any assistance that you may need! Our clients are busy individuals and families who seek convenient, personal, affordable and hassle-free solutions for all of their insurance needs. We serve the insurance needs of hundreds of individuals, families, and businesses. Not only do most of our clients renew their policies, they also refer their family and friends! You can visit us here 24 hours a day, or call our office during business hours. You'll be pleased you did. If you are already a client, thank you for coming aboard. If you are not a client yet, we look forward to doing business with you soon!